FAQ

Minimum order value

  • Minimum order value: EUR 50 + 19% VAT per order
  • Multi Jet Fusion:
    • EUR 10,- per part (7 business days production time)
    • EUR 25,- per part (4 business days production time)
  • Stereolithography:
    • EUR 25,- per part (5 business days production time)

Bulk prices

  • Bulk prices per part are calculated automatically
  • For orders consisting of many parts, set prices can be requested for order values larger than approx. EUR 500

Finishing Options

We offer the folowing finishing options for Multi Jet Fusion 3D printed parts:

  • Vibratory polishing: The parts are placed with ceramic pellets into a vibratory tumbler. Vibrating the workpieces with the pellets for several hours smoothens the surface significantly. Min. order value EUR 25.- + VAT.
  • Coating:
    • 1K Coating: Spray painting with aerosol cans. Suitable for very low quantities. Stability of the color is moderate.
    • 2K Coating: Industrial coating with 2-component coatings. Improved stability. Suitable for larger quantities. Min. order value EUR 100.- + VAT.

File formats

The system accepts the followingfile formats:

3DM
3DX
ARC
ASM
CAT
CGR
DLV
EXP
IAM
IGE
IGS
IPT
JT(
MF1
MOD
NEU
OBJ
PAR
PKG
PLY
PRT
PSM
PWD
SAB
SAT
SES
SLD
STL
STP
STEP
U3D
UNV
VDA
VRM
WRL
WRZ
X_B
X_T
XAS
XMT
XPR

Production time

The production time is the max. time span from order to shipment. The order deadlines are:

  • Express production: business days 12:00 noon
  • Standard Production: business days 15:00

We ship with DHL Express within Germany (next business day delivery) or DHL Premium internationally (shipping time dependend on destination country).

Size limitation

Max. size:

  • Multi Jet Fusion: 380 x 280 x 380 mm
  • Stereolithography: 700 x 700 x 500 mm

Min. size:

  • Depends somewhat on specific geometry
  • Longest side should be >= 10 mm