Information for your Purchasing Department

About 3Faktur

Multi Jet Fusion Printer at 3Faktur

3Faktur is a 3D printing service provider that manufactures industrial plastic components on behalf of its customers. Technologically, we specialize in the production using the “Multi Jet Fusion” 3D printing process. With a production volume of over 120,000 3D-printed parts per year and more than 2,000 industrial customers, we are one of the leading providers in Germany.

Your Benefits with 3Faktur

  • Quality: Industrial quality standards with ISO 9001 certification and prEN ISO/ASTM 52920 (industrial AM production facility).
  • On-time Delivery: >99% on-time delivery rate, short lead times ensured even for large order volumes due to high capacity.
  • Costs: Attractive unit costs due to a high degree of automation and process optimization.

Key Facts

  • Location: Jena, Thuringia
  • Founded: 2014
  • Company Type: GmbH (limited liability company), privately owned
  • Size: 18 employees (as of 02/2023)
  • Commercial Register Number: HRB 510303 / Local Court Jena
  • VAT Identification Number: DE295251219
  • Bank Account: Deutsche Bank / DE59820700240636360000 / DEUTDEDBERF

Order Process

People during the order process

Payment Terms for Business Customers

  • Invoice Payment: Payment term of 14 days net (unless otherwise agreed)
  • Advance Payment: Optionally, payment can be made via credit card or PayPal (both free of charge) through our ordering system

Order and Quotation Process

  • Through Online Shop: Upload your CAD data and configure your order. Afterwards, you can download the quotation or place the order directly. For self-created quotations and orders, we offer a 3% “Online Discount”.
  • Via Email or ERP System: Send us your CAD data (.step or .stl) along with the desired specifications (material, color, quantity, etc.) via email, and if applicable, your official purchase order as a PDF document.

Production Lead Times Please refer to our material detail pages (Material Overview) for current production lead times. Shipping Methods

  • Domestic: DHL Express (flat rate EUR 12,- plus VAT)
  • International: DHL (flat rate EUR 15,- plus VAT)
  • Pickup: On-site pickup (free of charge); Warehouse opening hours: Mon-Fri 08:00 – 15:00


  • Calculation: Prices are calculated per CAD model using an algorithm. Pricing without a CAD model is unfortunately not possible. You can get instant quotes for your 3D printing here.
  • Minimum Order Value: The minimum order value is EUR 50,- plus VAT.


Certificate 3Faktur


Business Documents and Information

  • Supplier’s Long-Term Declarations (LLE): Please send pre-filled LLEs to us with specified target countries and components ( The country of origin is Germany.
  • Code of Conduct: Please send to
  • Confidentiality Agreement: You can send your version to or alternatively use our version.
  • Terms and Conditions: You can find our Terms and Conditions here.
  • Customs Tariff Numbers: HS-Code 39269097

Technical Documents

Contact Persons

Contact via Phone
  • Invoices / Finance: Romy Göhritz (+49 3641 225910-20)
  • QMB: Christian Pietsch (+49 3641 225910-10)
  • Order Processing and Technical Contact: Julian Pforte (+49 3641 225910-20)
  • Sales: Johannes Zaremba (+49 3641 225910-00)

Good News

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